Refund Policy

Thanks for purchasing our products at store.beqglobal.com operated by Be Quinn Global Sdn. Bhd.

1. In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
2. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. You are eligible for a full reimbursement within 14 calendar days of your purchase.
3. If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team.
4. Be Quinn Global Sdn Bhd will only entertain exchanges within reasonable cause.
   • For exchange product, agent/customer must bear the shipping cost and provide proof of purchase (order invoice/order payment).
   • Be Quinn Global Sdn Bhd will not be responsible for returned products that are lost or damaged in transit.Proof of postage will not be accepted/deemed as proof of receit/delivery.
5. You can contact our team by Email to customersupport@beqglobal.com or you can click the google link https://docs.google.com/forms/d/e/1FAIpQLSddctaEf4HSyGCCjq6yBuYBZxR-oHSPqB9pd5bHxhujG-g7jg/viewform?usp=pp_url

Our customer services team will contact you as soon as possible,Thank you.